---
title: How do statuses work?
description: In Paragon, reference data include customers, vendors, person, partner, products, materials, tools, and labor. For customers, vendors, person, and partners the status is found at the bottom of the bus
---

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May 21, 2025

# How do statuses work?

### Introduction

On transactions and references, you will find a **status** field. The status determines what types of actions you can perform. The following article will explain the implications of each status.

The status can be changed using the options found in the **action** button.

#### Reference data

In Paragon, reference data include customers, vendors, person, partner, products, materials, tools, and labor.

 For customers, vendors, person, and partners the status is found at the bottom of the business card panel, under the company icon, if you have one. The action button is found at the bottom of the middle panel.

![](https://support.paragon-erp.com/hs-fs/hubfs/Customer%20status%20location-jpg.jpeg?width=688&height=367&name=Customer%20status%20location-jpg.jpeg)

 For products, materials, tools and labor, the status of is found underneath the picture if you have one, as shown in the screen below. The action button is found at the bottom right-hand corner.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsn96e3c8479959cd48130738d697d2fb66dacf572a5356da2454d9c01ea167efc095331ba804bf85745ed4995136b3f75c-1-1-1-3-1.png)

#### Inactive status

An item is initially created with an inactive status. The inactive item can then be activated.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsn7abc9e1033dd6eb234958c5377cd7bbd36ab1fbc20c7f3b3ee1523b5042aa2321eb7ca9ab32de893c4eee4b6eab3de21-1-1-1-3-1.png)

An inactive item cannot be added to a transaction. For example, you cannot add an inactive product to an order.

#### Active status

Once a product is activated, it can also be deactivated if need be.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsnaca93f085b07fb70e657ede874369dee35d93e6460713ad7b7c358e24134a50451da8cfe0523e9d55efd0ada76ff6240-1-1-1-3-1.png)

#### Companies

In Paragon, companies include customers, vendors and partners. The status of a company can be found underneath the picture. The action button is found at the bottom right hand corner.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsnbbef645d8ab9d37905ad7b74906beecba9c29f0d5bfb485f44f753c56acff3f94ef34354eb37400e70a1a721c93862d7-1-1-1-3-1.png)

 

#### Inactive status

A company is initially created in an inactive status. The inactive company can then be activated.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsndd2d186bdeae6aa72227cf7788a3ec8e0d021b04930c61793c9d7d4f647a7488c7417257c1a4346bd81ffc5c5e281b38-1-1-1-3-1.png)

 

You cannot create a transaction for an inactive company (it must be in active status). For example, you cannot create an order for an inactive customer.

#### Active status

Once a company is activated, it can also be deactivated if need be.

![](https://support.paragon-erp.com/hubfs/Knowledge%20Base%20Import/edbsnae9c56d8d3c933d7b0b3940603c66051b4374492da6a1f651a7893dc32b35dafcec0c9c832d7c4654cc1d346b1f0e8f2-1-1-1-3-1.png)

 

#### Transactions

 The following will explain how the status works for transactions.

#### Temp status

A transaction is initially created in **temp **status. When in **temp **status, a transaction can be **issued**, put on **hold** or **voided **using the action button at the bottom right of the screen.

![](https://support.paragon-erp.com/hs-fs/hubfs/Order%20action%20options-jpg-1.jpeg?width=688&height=363&name=Order%20action%20options-jpg-1.jpeg)

 

A transaction in **temp **status cannot be used to create another transaction. For example, you cannot create a purchase order off an order in temp status. Temp transactions do not affect the GL or financials, but are available in reports.

#### Issued status

If you **issue** a transaction, you will have several new actions available to you.

 

![](https://support.paragon-erp.com/hs-fs/hubfs/Screenshot%202025-03-11%20100914-png.png?width=158&height=335&name=Screenshot%202025-03-11%20100914-png.png)

An issued transaction can be put on **hold**, **completed** or **voided**.

As well, an issued transaction can be used to create a new transaction. For example, a shipment can be created off an issued order.

Issuing an invoice, vendor invoice, credit, or vendor credit will add a journal entry to the GL, affecting your financials. If you have not already done so, you may need to set up [fiscal years and gl periods](https://support.paragon-erp.com/setting-up-fiscal-years-and-gl-periods?hsLang=en) if you have turned on automatic journals in Paragon.

Issuing a shipment or receipt will not increase or deduct your inventory. Refer to this article to see [what transactions affect your inventory](https://support.paragon-erp.com/what-transactions-affect-my-inventory-levels?hsLang=en).

#### Void status

After you've **voided** a transaction, you can no longer change the status back to anything else via the action button.

![](https://support.paragon-erp.com/hs-fs/hubfs/Voided%20transaction-jpg.jpeg?width=688&height=369&name=Voided%20transaction-jpg.jpeg)

You cannot use voided transactions to create new transactions (ex: you cannot create a **purchase order** off a **voided order**).

Voiding a transaction that had updated the GL journal will add a voided transaction to the journal file to offset the original journal.

#### Hold status

A transaction that's put **on** **hold **can be **issued **or **voided**.

![](https://support.paragon-erp.com/hs-fs/hubfs/On%20Hold-jpg.jpeg?width=688&height=353&name=On%20Hold-jpg.jpeg) 

Transactions on **hold **cannot be used to create new transactions. For example, a purchase order cannot be created from an order that's on **hold**. However, transactions on hold are available in reports.

#### Complete status

![](https://support.paragon-erp.com/hs-fs/hubfs/Completed-jpg.jpeg?width=688&height=361&name=Completed-jpg.jpeg)

Once you've **completed** a transaction, it can be **voided **if need be.

Transactions in **completed **status can be used to create new transactions. For example, you can create a [purchase order](https://support.paragon-erp.com/creating-a-purchase-order?hsLang=en) from a completed order. Also, completed transactions are included in reports. Completing shipments and receipts will increase or deduct your inventory.

 

#### What's next?

For more helpful information about references and transactions, take a look at some of our other articles:

[How to set up reference screens](https://support.paragon-erp.com/how-to-set-up-reference-screens?hsLang=en)

[How to create a customer](https://support.paragon-erp.com/creating-a-customer?hsLang=en)

[How to set up transaction screens](https://support.paragon-erp.com/setting-up-transaction-screens?hsLang=en)

[How to create a sales order](https://support.paragon-erp.com/creating-a-sales-order?hsLang=en)

 

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