---
title: ParagonERP Data Security
description: How ParagonERP Keeps Your Data Safe, Security, Secure
---

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November 5, 2026

# ParagonERP Data Security

## How ParagonERP Keeps Your Data Safe

**Our commitment to you**

Your business data is protected by several layers of security, from the moment you sign in to the place your data is stored. Your business runs on the information you keep in ParagonERP: your customers, orders, inventory and financials. Protecting it is part of the service we provide, not an add-on.

This guide explains, in plain terms, how we protect you against the threats businesses worry about most: hacking, viruses, ransomware and phishing. It applies to every ParagonERP cloud customer.

**One secure home for your data**

ParagonERP, ParagonBI and ParagonAI all run inside the same Google Cloud Platform (GCP) environment. Your data does not travel across the public internet to outside providers when you run a report or use an AI feature.

Why this matters to you:

- **Fewer places for things to go wrong.** Every system that holds a copy of your data is a potential point of attack. Keeping our products in one environment keeps that number small.
- **One set of protections.** The same security controls, monitoring and access rules cover all three products.
- **World-class physical security.** Google's data centres are protected by guards, biometric access, and round-the-clock monitoring. Google Cloud is independently audited against major international standards such as ISO 27001 and SOC 2.
- **Encryption everywhere.** Your data is encrypted while it is stored and while it moves between systems, so it is unreadable to anyone without authorized access.

**Secure sign-in: single sign-on with multi-factor authentication**

A stolen password alone is not enough to get into your ParagonERP account. Every user signs in through single sign-on (SSO) protected by multi-factor authentication (MFA).

- **Single sign-on** means your team signs in once, through one trusted login, to reach ParagonERP, ParagonBI and ParagonAI. Fewer passwords means fewer weak or reused passwords.
- **Multi-factor authentication** asks for a second proof of identity, such as a code on your phone or an approval in an authenticator app. Even if a criminal learns a password, they cannot sign in without that second step.
- **Access ends when it should.** When someone leaves your company, removing them from SSO removes their access to every Paragon product at once.

**Protection against hacking**

We limit who can reach your data, watch for suspicious activity, keep our systems up to date, and have outside experts test our defences every year.

- **Your data is kept separate.** Each customer's data is isolated, so one customer can never see another's information.
- **Least-privilege access.** Your own users see only what their role allows. Paragon staff can reach customer systems only when their job requires it, and that access is logged.
- **Network protection.** Google Cloud's firewalls and defences filter traffic before it reaches our applications, including protection against large-scale denial-of-service attacks.
- **Continuous monitoring.** Activity is logged and monitored so unusual behaviour can be spotted and acted on quickly.
- **Regular updates.** Because we run the platform for you, security patches are applied by our team. You never need to install updates yourself.
- **Independent testing every year.** Because ParagonERP connects closely with Intuit QuickBooks Online, we complete an annual penetration test and third-party security review. In a penetration test, independent security experts try to break in the way a real attacker would, so weaknesses can be found and fixed before criminals can exploit them.

**Protection against viruses and malware**

Your ParagonERP data does not live on your office computers, so a virus on a laptop cannot spread into it. You reach ParagonERP through a secure, encrypted browser connection, and the systems that hold your data are run by our team in Google Cloud.

- **No software to infect.** There is no ParagonERP server in your office for a virus to reach.
- **Hardened cloud systems.** Our servers run on Google Cloud's secure infrastructure, which is built and maintained to resist malicious software.
- **Controlled changes.** Only authorized changes are deployed to the platform, which keeps unknown or harmful software out.

**Protection against ransomware**

Ransomware locks up a company's files and demands payment to release them. If your office computers are hit, your ParagonERP data stays safe in the cloud.

- **Out of reach.** Ransomware on a local computer cannot encrypt data held in our Google Cloud environment.
- **Regular backups.** Your data is backed up automatically and stored separately from the live system.
- **A plan for recovery.** If something goes wrong, we can restore your data from a clean backup. Once your computers are cleaned, your team can sign in from any device and get back to work.

**Protection against phishing**

Phishing emails try to trick people into giving away their passwords. Multi-factor authentication is one of the strongest defences against it: a stolen password is not enough to sign in.

- **MFA blocks stolen passwords.** Without the second factor on the user's own device, an attacker cannot get in.
- **One trusted login page.** Because everyone signs in through SSO, your team learns to recognise the one genuine login page, which makes fake pages easier to spot.
- **We will never ask for your password.** Paragon staff will never ask for your password or MFA code by email, phone or chat. If anyone does, treat it as a phishing attempt and tell us.

**Working together: what you can do**

Security works best as a partnership. We protect the platform; these simple habits protect your side of it.

- Keep MFA turned on for every user, and never approve a sign-in request you did not start.
- Remove access promptly when an employee leaves or changes role.
- Give each user only the permissions their job needs.
- Keep office computers and phones updated and protected with antivirus software.
- Train staff to pause before clicking links or opening unexpected attachments.
- Report anything suspicious to us right away.

**Questions?**

If you have questions about security, or think your account may be at risk, contact your ParagonERP account manager or our support team. We are happy to walk you through any part of this guide in more detail.

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