How to change your password

How to change your password


Here, we'll walk you through how to change your password in Paragon.

When someone creates a user for you in Paragon, you'll be sent an email containing your login info: username, temporary password, and owner name. If you signed up for Paragon yourself, you will not have a temporary password, but will able to use the password you selected upon signing up.

For more information in how to create a new user, please click here.

Open Paragon login email

The email will be called Your Paragon ERP login information and will look something like this.

Take note of your login info, and click on the link in the email. This is your company's Paragon web address.

Use your temporary password 

If your user was created for you, when you click the link in the email you'll be brought to your Paragon login page. Now you can enter your login info that was provided, and hit the login button. As this is a temporary password, you will be prompted to enter a new one after logging in for the first time.

You should now see a screen prompting you to reset your password. Once you have decided on a new password and clicked continue you will return to the login screen where can enter your updated credentials and proceed to Paragon.

Changing your credentials using 'Forgot your password?'

In case you forget your password, please click the Forgot your password? button on the Paragon login page and follow the process again.

Using the Forgot your password button is also how you can change your password yourself. Clicking this button will bring you to a similar modal from your first login except instead of directly updating your new password, you will be sent an email with a temporary password. 

This email will bring you back around to the process from the beginning of the article where you will be asked to create a new password on your login with these temporary credentials.

    • Related Articles

    • 'User is locked' message

      In some cases you may stumble upon the following message when trying to log into Paragon:               Your user has been locked. Reset your password using the 'Forgot Password' link below. Explanation This message will pop up if a user has tried to ...
    • Accessing the audit trail

      In Paragon, the audit trail records any data changes made in all modules. Once you access the audit trail, you can view the changes made to your transactions and reference data. Whether you added a new customer or voided an invoice - everything will ...
    • Pushing products from Paragon to Amazon

      You will sometimes find it easier to make certain product changes in Paragon instead of on Amazon Seller Central.  Maybe you want to take advantage of some of the mass updating features we offer, for instance.  In this case, you will need to push ...
    • How do I change the date?

      Here, we'll walk you through how to use the calendar tool in Paragon. Hit the calendar button - any field that uses the calendar tool will have a calendar button on the right hand side when editing the transaction. To change the date in the field, ...
    • Log into ParagonERP

      Log into ParagonERP after sign up Paragon can be accessed through a web browser. We recommend using Google Chrome for the best performance. After you have signed up for ParagonERP it will take 5-10 minutes for your build to configure and you will be ...