--- title: Processing backorders description: Learn how to manage partial deliveries and process backorders in Paragon using the Original Quantity field. --- [Skip to content](https://support.paragon-erp.com/processing-backorders#main-content) - [English](https://support.paragon-erp.com/processing-backorders) - [Nederlands](https://support.paragon-erp.com/nl/een-verkoop-backorder-aanmaken) English Show submenu for translations [![paragon logo-1.png\]](https://support.paragon-erp.com/hs-fs/hubfs/paragon%20logo-1.png?width=240&height=75&name=paragon%20logo-1.png)](https://support.paragon-erp.com/?hsLang=en) - [New Ticket](https://share-eu1.hsforms.com/1PiwaZCxTRpabuHVnQxGeXQc751y) - [Tickets](https://help.paragon-erp.com/tickets) - [Knowledge Base](https://support.paragon-erp.com/) - [Sign out](https://20488534.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [New Ticket](https://share-eu1.hsforms.com/1PiwaZCxTRpabuHVnQxGeXQc751y) - [Tickets](https://help.paragon-erp.com/tickets) - [Knowledge Base](https://support.paragon-erp.com/) - [Sign out](https://20488534.hs-sites.com/_hcms/mem/logout) - - [English](https://support.paragon-erp.com/processing-backorders) - [Nederlands](https://support.paragon-erp.com/nl/een-verkoop-backorder-aanmaken) English Show submenu for translations - [Go to website](https://www.paragon-erp.com/) [Go to website](https://www.paragon-erp.com/?hsLang=en) Welcome! 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[Basic use Paragon](https://support.paragon-erp.com/paragon-basics?hsLang=en#basic-use-paragon) April 30, 2026 # Processing backorders ## Learn how to manage partial deliveries and process backorders in Paragon using the Original Quantity field. ### Table of contents - [Introduction](https://support.paragon-erp.com/processing-backorders#Introduction) - [The Original Quantity column](https://support.paragon-erp.com/processing-backorders#original) - [Adjusting quantities](https://support.paragon-erp.com/processing-backorders#adjusting) - [Finalizing the sales order](https://support.paragon-erp.com/processing-backorders#finalizing) - [Generating backorders](https://support.paragon-erp.com/processing-backorders#generating) - [Reviewing the backorder](https://support.paragon-erp.com/processing-backorders#reviewing) When you cannot ship the full amount ordered, you must adjust the quantities to reflect what is actually being delivered. After invoicing the partial shipment, you can generate a backorder for the remaining items. ### Introduction The process begins with an existing sales order where the confirmation and packing slip have been processed. The order status should be **Ready to Ship**. ### The Original Quantity column When a packing slip is created, Paragon reserves the stock and writes the current quantities and prices to the **Original Quantity** field. To view this: 1. Open the sales order and click **columns** on the right side of the screen. 2. Search for "original" and check the box for **Original Quantity**. 3. Click **columns** again to close the menu. ### Adjusting quantities If you can only fulfill a partial order, update the quantities to reflect what is leaving the warehouse today. 1. Click **edit** (Wijzigen) at the top right. 2. Update the quantities to the delivered amount. 3. Click **save** (Opslaan). **Note:** If an item cannot be delivered at all, enter **0**. Do **not** delete the line, or it will not be included in the backorder. ### Finalizing the sales order 1. Click the arrow next to the action button and select **ship**. 2. Select **delivered**. 3. The sales order status will change to **Ready to Invoice**. ### Generating backorders 1. Click the action arrow and select **process backorders**. 2. Paragon will now scan all finalized orders. For every order where the **Original Quantity** is higher than the delivered quantity, a new backorder will be created. **Tip:** It doesn't matter which sales order you are in when you click this button; Paragon processes all eligible orders system-wide. ### Reviewing the backorder Find the newly created order in your list. Click the **more** tab to see: - **Order type:** Backorder - **Original order number:** Reference to the source order - **New backorder number:** The unique ID for this shipment You can now process this backorder following the standard sales order workflow. - [Paragon Basics](https://support.paragon-erp.com/paragon-basics?hsLang=en#main-content) - [Paragon Modules & Features](https://support.paragon-erp.com/paragon-basics?hsLang=en#paragon-modules-features) - [Basic use Paragon](https://support.paragon-erp.com/paragon-basics?hsLang=en#basic-use-paragon) - [Advanced use Paragon](https://support.paragon-erp.com/paragon-basics?hsLang=en#advanced-use-paragon) - [Paragon policies](https://support.paragon-erp.com/paragon-basics?hsLang=en#paragon-policies) - [Customer](https://support.paragon-erp.com/paragon-basics?hsLang=en#customer) - [Configuring Paragon](https://support.paragon-erp.com/configuring-paragon?hsLang=en#main-content) - [Basic Settings](https://support.paragon-erp.com/configuring-paragon?hsLang=en#basic-settings) - 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