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Synchronizing customers and vendors with Minox Online

Learn how Paragon synchronizes customer and vendor data with Minox Online, including mandatory fields and common sync blockers.

Table of contents

When you create customers or vendors in Paragon, the data is automatically synced to the accounts receivable and accounts payable master data in Minox Online. Any subsequent updates made in Paragon will also reflect in Minox, ensuring your financial records remain current.

Synchronization logic

It is important to remember that the synchronization is one-way: from Paragon to Minox.

Important: Changes made directly in Minox Online are not written back to Paragon. To avoid data discrepancies, you may choose to maintain highly sensitive financial fields (like IBAN or BIC) exclusively in Minox.

Customer data mapping

The following table outlines how customer (debtor) fields transition from Paragon to Minox and which fields are mandatory.

Paragon Field Tab Mandatory? Synced to Minox? Notes
Internal ID N/A Yes No Automatically generated.
Customer No. N/A Yes Yes Automatically generated.
Company Name General Yes Yes  
Address/City/Zip General Yes Yes Applies to both Mailing and Physical addresses.
Payment Terms Financial Yes Yes Must match the Payment Term ID already set up in Minox.
ICP Zone Sales Yes No Determined by address; used for GL account linking in Paragon.
Currency Code Financial Yes Yes  
IBAN / BIC Financial No Yes Blocker: Minox will reject the record if these are formatted incorrectly.
VAT Number Financial No Yes Blocker: Minox will reject the record if the VAT number is invalid.
Search Keys 1-3 General No Yes Used for quick lookup in Minox.

Vendor data mapping

Vendor (creditor) synchronization follows a similar pattern to customers, focusing on ensuring the purchase ledger in Minox is accurate.

Paragon Field Tab Mandatory? Synced to Minox? Notes
Vendor No. N/A Yes Yes Automatically generated.
Company Name General Yes Yes  
Address/City/Zip General Yes Yes  
Payment Terms Financial Yes Yes Links to the Minox Payment Term ID.
Currency Code Financial Yes Yes  
IBAN / BIC Financial No Yes Incorrect formatting prevents the record from being created in Minox.
VAT Number Financial No Yes Invalid numbers will block the synchronization.

Troubleshooting and blockers

If you notice that a customer or vendor number has not been assigned in Paragon, it is likely because a "blocker" was triggered during the sync to Minox.

Minox Online performs a strict validation check on specific fields before accepting a new record. The most common causes for a failed sync are:

  • Invalid IBAN or BIC: Ensure the format matches international standards.

  • Incorrect VAT Number: Minox verifies the structure of the VAT ID.

  • Missing Mandatory Fields: Ensure that fields like Currency Code and ICP Zone (which determines the tax scenario) are filled in before saving.